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Home > About Us > Customer Testimonials

Customer Testimonials

Rated 5 out of 5 based on 19 rated reviews.

Ive' been with Kaifer for 20 + Years and Erie for 40 + years. Need I say more...Jim M., Cockeysville, Maryland
“Ive’ been with Kaifer for 20 + Years and Erie for 40 + years. Need I say more….. Kaifer as my Erie agent and his team have always been very responsive and fulfilled my needs. ”
PJ
All interactions have been smooth, efficient and courteous.Pawel J., Ellicott City, MDCustomer since Jun 2013
“All interactions have been smooth, efficient and courteous. Easy to get response to specific questions. Over the years I got several good suggestions as well. ”
LV
Prompt help and great advice for our needs now and into the future.Larry V., California, MDCustomer since Oct 2018
“Prompt help and great advice for our needs now and into the future. Also giving very important and relevant options to our sons as they move out on their own. Office is also very helpful and flexible taking care of paperwork for us on short notice. ”
VB
Excellent turnaround and your responses are informative. Terrific service...Virginia B., Baltimore, MDCustomer since Aug 2016
“Excellent turnaround and your responses are informative. Terrific service on all fronts. Thanks for your assistance when it is most needed. ”
SM
I’ve been with Kaifer group a long time. It feels like family...Susan M., Ellicott City, MDCustomer since Mar 2016
“I’ve been with Kaifer group a long time. It feels like family with its personalized attention and excellent service. Thank you.”
JM
30 Years + and always met my expectations as insurance agent.James M., Hershey, PACustomer since Dec 2015
“30 Years + and always met my expectations as insurance agent. THX”
DS
Very responsive,very personable. It almost feels like dealing with family now.Linthicum, MDCustomer since Jan 2013
CB
Always very responsive and helpful. I have never needed to chase anyone down.Olney, MDCustomer since Aug 2012
TH
Very friendly and professional customer service.Sykesville, MDCustomer since Apr 2019
RR
Robert R., Freeland, MDCustomer since Aug 2014
“family owned businesses are always more attentive to customer needs and this one makes me feel secure with any type of question or request.”
JM
Cockeysville, MDCustomer since Jul 2022
“The Kaifer team has always been available to answer my questions and provide guidance. Insurance can be complicated and I wanted to ensure my family and I had the covered we needed while getting a fair cost. ”
SR
Sylvan R., Owings Mills, MDCustomer since Dec 2022
“I have received excellent service on all of my issues and questions. Although I am a new client, I have been very impressed with the professional services received.”
RM
Robert M., Baltimore, MDCustomer since Nov 2004
“Your attention to the questions/concerns of your clients is a priority. Your staff is attentive and efficient. I appreciate those qualities.”
HB
Howard B., Nottingham, MDCustomer since Feb 1985
“Personal service by your agency staff and satisfaction with Erie handling my insurance needs and that of my 4 kids and their families. ”
SC
Stephen C., Nottingham, MDCustomer since Jul 2015
“KIG gives you that hometown feeling and not “just a number.” They are very responsive and cater to your every need. Also, their pricing is amazingly cost effective. ”

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The Kaifer Insurance Group

120 Cockeysville Road
Suite 100
Cockeysville, Maryland 21030

Phone: (410) 584-7610

Fax: (410) 584-7614

Mon-Fri: 9:00am-5:00pm
Sat-Sun: Closed

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The Kaifer Insurance Group Provides auto, home, life, and business insurance to all of Maryland, Pennsylvania, Virginia, and DC.

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