Customer Reviews
Wonderful service and great rates. Have various services through them for the...Samir K., Cockeysville, Maryland“Wonderful service and great rates. Have various services through them for the past 15 years. Parents have used their services for much longer. Trust me no insurance agent group will provide service like this group! They are on top of everything. Keep it up!”
- SBI always know that this office would be there for me. A great place to do...Stephen B., Cockeysville, Maryland
“I always know that this office would be there for me. A great place to do business. I recommend them.”
- PJAll interactions have been smooth, efficient and courteous.Anonymous, Ellicott City, MDCustomer since Jun 2013
“All interactions have been smooth, efficient and courteous. Easy to get response to specific questions. Over the years I got several good suggestions as well. ”
- LVPrompt help and great advice for our needs now and into the future.Anonymous, California, MDCustomer since Oct 2018
“Prompt help and great advice for our needs now and into the future. Also giving very important and relevant options to our sons as they move out on their own. Office is also very helpful and flexible taking care of paperwork for us on short notice. ”
- VBExcellent turnaround and your responses are informative. Terrific service...Anonymous, Baltimore, MDCustomer since Aug 2016
“Excellent turnaround and your responses are informative. Terrific service on all fronts. Thanks for your assistance when it is most needed. ”
- SMI’ve been with Kaifer group a long time. It feels like family...Anonymous, Ellicott City, MDCustomer since Mar 2016
“I’ve been with Kaifer group a long time. It feels like family with its personalized attention and excellent service. Thank you.”
- JM30 Years + and always met my expectations as insurance agent.Anonymous, Hershey, PACustomer since Dec 2015
“30 Years + and always met my expectations as insurance agent. THX”
- DSVery responsive,very personable. It almost feels like dealing with family now.Linthicum, MDCustomer since Jan 2013
- CBAlways very responsive and helpful. I have never needed to chase anyone down.Olney, MDCustomer since Aug 2012
- THVery friendly and professional customer service.Sykesville, MDCustomer since Apr 2019
- HBHolly B., Cockeysville, Maryland
“Great price and service: Patrick was easy to communicate with, responsive and the price was almost half of what I had been paying with my previous insurer. Highly recommend!”
- SBSue B., Cockeysville, Maryland
“Easy to work with and transfer over insurance from another company. Helpful and saved money.”
- BPBrett P., Cockeysville, Maryland
“(New business owner here) was referred to Mark by a close friend of mine who has used Kaifer insurance for years. Mark and the team helped me learn the ins and outs of the insurance side of things for my business (yacht maintenance), communicated well, priced fairly, and were just down to earth professionals that were easy to work with. Now, I’m working with Tim on my new start up (boat rentals). Can’t speak highly enough of Mark, Tim, and the Kaifer insurance group.”
- SASteven A., Cockeysville, Maryland
“This is a great insurance agency. I appreciate the prompt response when assistance was requested, and it was great how Patrick followed up personally with updates as they were made available.”
- RDRobert D., Cockeysville, Maryland
“We have been contacted by Erie representatives concerning: the accident; obtaining a rental vehicle; medical issues; and an assessment of our damages. We have also received a check for the estimated damages. We are very satisfied with Erie Insurance.”
